MBA IN SIMPLE WORDS
Businesses will reach customers on social media platforms where they spend their time online.
AI and data will be used to create personalized experiences for customers.
E-commerce will provide immersive product visualization using augmented reality (AR) and virtual reality (VR).
More businesses will offer subscription-based models to customers.
Prioritizing sustainability and ethics will give businesses a competitive advantage.
Customers will increasingly use their smartphones for online shopping.
Customers will use voice assistants such as Alexa to make purchases.
More businesses will offer same-day delivery to meet customer expectations.
The acceptance of cryptocurrencies such as Bitcoin and Ethereum as payment will increase.
Chatbots and other AI tools will be used to provide efficient customer support.